Shipping Options
At Primus, we strive to offer flexible and reliable shipping options to meet your needs. Below are the shipping methods available:
Standard Shipping
- Delivery Time: 5-7 business days
Order Processing
- Processing Time: Orders are processed within 1-2 business days.
- Business Days: Our business days are Monday to Saturday, excluding holidays.
Delivery Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
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